Returns & refunds

Returns & refunds

You can return any unused item within 14 days of delivery for a full refund.

How to return

  1. Bring the item with the original packaging to any of our 3 branches, or
  2. Contact us by phone or email to arrange a pickup

Conditions

  • Items must be in original, unused, unopened condition
  • Original tags and packaging required
  • Refunds are issued to the original payment method or as store credit, your choice
  • Custom and clearance items are final sale

Defective or wrong item

If we sent you the wrong item or it arrived damaged, contact us within 48 hours of delivery for a free replacement or refund.